Cox Toyota
 Sales 336-494-5323
Service and Parts 336-494-5323
Rental 336-494-5323
3860 Danbrook Road Burlington, NC 27215
Today 9:00 AM - 7:00 PM
Open Today !
Sales: 9:00 AM - 7:00 PM
Parts & Service: 7:00 AM - 7:00 PM
Rental: 7:00 AM - 6:00 PM
All Hours

Frequently Asked Questions


General Questions:

Q: Do you offer military discounts?

A: Yes, we offer military discounts to applicable customers!

Q: Is there a team member that speaks Spanish?

A: Yes, we have the ability to accommodate customers that speak Spanish.

Q: Are you open on Sundays?

A: No, our Sales and Service departments are closed on Sunday!

Q: Are there rental cars available at this dealer?

A: Yes, we provide various rental options at our dealership.

Q: Do I need an appointment to test drive a vehicle?

A: No, you do not need an appointment to test drive a vehicle, but it is recommended to book a test drive to make sure we have the specific model ready for you.

Sales Questions:

Q: Do you have 2022 vehicles in stock?

A: Yes, there are 2022 vehicles available!

Q: What pre-owned models do you offer?

A: We offer a wide selection of used vehicles from different makes and models. Check out our used inventory online or visit our dealership today!

Q: Do you guys offer certified pre-owned models?

A: Yes, you can browse through our CPO inventory on our website!

Q: Do you guys have any new car specials?

A: Yes! You can find mind more about our different specials on our website!

Finance Questions:

Q: Is financing available?

A: Yes, financing is available depending on your credit score.

Q: What is a Trade-In? 

A: A trade-in is one way you can sell your car. It is essentially you selling your car to a dealership at an agreed-upon offer, then taking what you make from the sale and directly applying that towards your new car purchase.

Q: Why trade in your car rather than sell it yourself?

A: Many drivers choose this route because of how convenient it is as well as the financial benefits it offers. You won’t have to spend time finding potential buyers and setting up a time to meet. Just come by our dealership, and we will give you a fair offer for your trade-in. You can then use its value to lower the down payment for your new set of wheels!

Q: What is the Trade-In process?

A: To trade in your car, all you have to do is stop by our dealership whenever it is most convenient for you. From there, our team will be ready to assist you and begin the process. After a quick examination of your car, we will give you a fair, upfront offer for your vehicle.

Service Questions:

Q: How do I cancel my service appointment?

A: To cancel your appointment, please call our service department!

Q: Do you have any service specials?

A: Absolutely! Find out more on our website!

Q: When is your service center open? 

A: Our service department is open Mondays to Fridays from 7 AM to 7 PM and on Saturday from 8 AM to 5 PM.

Parts Questions:

Q: Can you order parts from your dealership?

A: Yes! You can fill out our parts order form on our website or visit our part center!

Q: When is your parts center open? 

A: Our part center is open Mondays to Fridays from 7 AM to 7 PM and on Saturday from 7 AM to 4 PM.